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Contacting Resourcerer support

πŸ“¬ Contacting Support

Need help? We’re here for you!
To make sure your message gets routed and handled correctly, please include one of the following subject tags in your email to:

πŸ‘‰ support@resourcerer.eu

This helps us prioritize, automate, and respond more efficiently.

  • (bug)
    Use this to report broken features or technical issues.
  • (security)
    Found a vulnerability or privacy issue? Let us know securely.
  • (order-issue) #12345
    Problems with your order (e.g. not delivered, wrong card).
    Always include your order number.
  • (delete-my-account)
    Request to permanently delete your account and personal data.
  • (cancel-delete)
    Cancel a deletion request β€” only valid within 7 days of the original request.
  • (vendor-verification)
    Apply to become a Verified Vendor (once eligible).
  • (partner-request)
    Interested in collaborating or partnering? Start here.
  • (creator-assets)
    Need logos or branding for content? Request official files.
  • (feature-request)
    Got ideas to improve the platform? We’d love to hear them.
  • (helping-out)
    Want to contribute to Resourcerer as a volunteer or join our core team? Use this.

πŸ“š Need help figuring things out?
Visit our full Help Center for FAQs and detailed guides:
https://help.resourcerer.eu/hc/helpcenter/en